- Application Run Team
- Full time, ongoing position, Hawthorn
- Attractive salary and benefits
About the Role
Swinburne is embarking on an exciting journey, working towards our new vision of bringing people and technology together to build a better world. We are looking for a driven Application Analyst to work in partnership with stakeholders and colleagues to develop improvements to the numerous applications employed across the University. This involves analysis and definition of business requirements, supporting user testing and business process re- engineering. In collaboration with members of the various University business units this position is responsible for driving a high standard of customer service to ensure recognition of, and responsiveness to, the needs of internal and external clients.
You will be an excellent communicator and facilitate cross-training between support teams to provide support for the Learning and Teaching systems, Student and Research systems, and Corporate systems, in line with variations in demand.
This position resides within the Student & Research, Application Run team in the Information Technology – Application Services department. The Student & Research, Application Run team focuses on maintaining a high level of availability for its portfolio of application services, which underpin various University business processes and service thousands of university staff and students.
The aim of the team is to optimise operational efficiency for University staff and provide an excellent student experience.
To be suitable for this role you will need to have experience in the below key accountabilities:
- Sound understanding of highly technical information and functions (e.g. system API’s such as SOAP and REST).
- Oracle and SQL scripting
- Experience in software incident management and problem management including
- investigation, resolution, and communication.
- Relevant qualifications and extensive relevant experience; or an equivalent combination of relevant experience and/or education/training.
About Swinburne University of Technology
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship, and proud of it. We are committed to a differentiated university proposition in education and research, so that:
- Every Swinburne learner gets a work experience
- Every Swinburne graduate gets a job
- Every Swinburne partner gets a tech solution
- Swinburne is the prototype of global best practice
The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.
Please submit your CV and cover letter addressing why you believe you are suitable for this position.
For further information about this role and to review the position description; please click ‘apply’ or click onto it at the bottom of the advert.
Please Note: Appointment to this position is subject to passing a Working with Children Check.
If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on [email protected]
Applications Close: 5 pm, Friday 24th June 2022
Swinburne offers flexible working options, leave and parenting/carer policies to support work life balance.
Diversity and Inclusion
Swinburne is a large and culturally diverse organisation and we are proud of our commitment to equity and inclusion through key initiatives. For further information on all our initiatives visit our equity and diversity website
We welcome and encourage applicants from diverse backgrounds to apply.
We are committed to making the recruitment process fair and equitable for all our candidates. If you have specific accessibility or support requirements please contact Maree Norden, Diversity & Inclusion Manager at [email protected]
We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.
For any support please contact our Aboriginal Employment Coordinator at [email protected] or for more information on our Indigenous strategies please follow the link to our RAP Reconciliation Action Plan
Orders from Victoria’s Minister for Health require all Swinburne workers to be fully vaccinated against COVID-19, unless they are an Excepted Person as defined by the Pandemic COVID-19 Mandatory Vaccination (Specified Workers) 2021 Order (No. 1). All applicants must therefore be able to comply with this requirement.
We are a 2022 Circle Back Initiative Employer – we commit to respond to every applicant.